As a Manager you may ask yourself "why would I want to outsource the administration of my Oracle systems?" A better question might be "why wouldn't you?" Data Center management today is faced with demands that are difficult to meet. Besides these demands, budget limitations push managers to compromise on areas of operations against their better judgment. Some areas simply cannot be compromised even with budget pressures. For example, production systems need 24 x 7 x 365 monitoring, to be designed for the business, 100% availability, and certainly reactive real-time responses.

IT Managers realize there is even more to the equation. They know and understand that there are three "P's" that determine the quality of your service delivery. These are Product, People, and Processes. Each of these components contributes to your success in system administration and operations. Product includes items such as servers, applications, and power. People components are Oracle System Administrators, Users, and IT Staff, while Processes includes best practices, problem management and backups. Sun Microsystems says that People and Processes each contribute 40% to the causes of downtime (80% combined).

Our People use proven Processes and Real World Expertise to reduce your downtime and increase your system availability. We provide experienced System Administrators that are often difficult to find and retain. Plus the training costs to maintain skill sets is no longer your worry, we take care of that too. According to Cutting Edge Information, "89 percent of companies said they view outsourcing as a vital part of their strategic planning to improve performance." Improve your performance and lower your costs with our Outsourced System Administration Services. Allow your resources to focus on design and future planning while we provide proactive event detection, daily diagnostics, backup services and system monitoring.

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PRIMARY SERVICES INCLUDE:

On Site or Remote System Administration

Operating System Installation and Configuration

• Upgrades
• Apply Patches

Manage Operating System Security

• Security Implementation and Enhancement
• HPUX Trusted Systems Implementation
• IP Wrappers
• Ownership and Permissions Settings

Operating System Tuning

• Operating System/Kernel Analysis and Tuning

User Management

• Add / Delete Users and Groups

Support Contact with Vendors

• Trouble Ticket Management
• Trouble Ticket Resolution

Disk Space Management

• Disk IO Monitor
• File System Utilization Management
• Disk Subsystem Management / Installation/ Configuration

Proactive Monitoring

• Monitor Hardware and Operating System

System Backups

• Backup and Restore Operations
• Third Party Tools - Tivoli , Veritas

Maintaining Peripheral Devices

• Add / Remove Devices
• Device Driver Installation and Configuration

Network Configuration

• DNS Configuration
• NIS and NIS+ Configuration
• Network Card Configuration